The Virginia man had received cold chicken in his order, he tells WTVR/CBS 6 News, and sent it back to the person working at the drive-thru recently. He was told to pull up and the fresh chicken would be out and hot in six or seven minutes.
A worker eventually came out and handed him a bag of food, which did include a Bojangles’ chicken box… but no chicken.
“When I opened the box up, the BoJangles’ chicken box, there was probably close to $4,500 in cash” and also bank deposit slips, he says, in plastic bags.
He thought maybe he was being set up, or that someone was trying to steal money, so he rushed inside the restaurant to find a manager and explain what had happened. He says he was stunned by the manager’s response about what would have happened if he had not come back inside with the money. Which, again, he did.
“He told me in an arrogant, nasty attitude being disrespectful saying that, ‘We would’ve called the authorities on you, too,’” the customer claims. “Here I am doing a good thing, bringing the money back. Most folks probably would’ve kept on going and wouldn’t have recognized it until they got home.”
For his efforts he says he was offered another meal and a tailgate party. He called a district manager later, who he claims hung up on him, before finally reaching Bojangles corporate headquarters. The big cheeses there offered a $100 gift certificate, he says, but that’s not enough.
“I deserve respect, an apologetic letter from the Bojangles’ company and probably a cash reward,” he said. “What is a $100 gift certificate when you’re bringing in $4,500?”
WTVR hadn’t received a reply from Bojangles yet, and Consumerist also reached out to the company today for a comment. We’ll update this post if we hear back.
Man who complained about cold chicken finds $4,500 cash Bojangles’ bag [WTVR.com/CBS 6 News]
by Mary Beth Quirk via Consumerist