Subway And Shortchanged Sandwich-Eaters Settle 2013 Lawsuit Over Footlong Sub Length

This news may shock you, but “footlong” sandwiches from the chain Subway have not historically been an entire foot long. Back in 2013, customers in different states filed class actions alleging that the sandwiches usually measure 11 to 11.5 inches. While most customers and many sandwich artists would say “close enough,” some literal-minded consumers were unable to abide 11.5-inch and 6.75-inch sandwiches. The lawsuit has finally been settled, and customers aren’t owed any money, because an extra half-inch of bread is apparently its own reward.

Yes, this is the same class action that’s been working its way through the legal system since 2013. Remember that in case you ever want to pursue a class action when you would prefer quicker justice for your complaints. This case combined seven separate ones, which were filed after a flurry of publicity in 2012 over sandwich lengths.

Subway actually changed its bread-baking procedures after the original 2013 class action. The lawsuit settlement formalizes those changes, which include making “measuring tools” available to store employees, mandating that the twelve-inch requirement be part of all training materials for new franchisees and employees, and making bread measurements part of the company’s restaurant inspections.

Franchises caught selling undersized bread risk punishment, which could include having their right to run an officially licensed Subway restaurant taken away for this crime against sandwiches.
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Frequently Asked Questions [Official Class Action Site]

by Laura Northrup via Consumerist