Sure, talking to a speaker definitely isn’t the same as talking to your friend, but if you have an Echo — or other device with Alexa integra...
Apple, Uber, Tesla Ask California To Revise Rules For Self-Driving Cars
Now that California has proposed rules intended to make it easier for tech companies to test self-driving vehicles on public streets, those...
4 Misleading Things ISPs And The FCC Need To Stop Claiming About Net Neutrality
Flower Shop Owner Accused Of Stealing Plants From Cemetery
You might walk past a grave and see a beautiful bouquet of flowers and think “Those would look good in my living room,” but (we’re hoping) y...
AT&T Users Have No Way To Know How Much Data They’re Tethering, Despite 10GB Cap
When AT&T resurrected unlimited data plans , it also introduced a feature it had shunned the first time around: letting subscribers use ...
Mallgoers Would Rather Deal With Pigeon Poop Than Noisy Bird Call Recordings
Although music to shop by isn’t going to please everyone, shoppers at one New York mall would rather risk getting hit by bird droppings than...
Why Aren’t More Cord-Cutters Flocking To Live-TV Streaming Services?
Millions of Americans have canceled their cable TV subscriptions in the last decade, choosing instead to get their video entertainment over ...
Appeals Court Upholds Decision To Block $54B Anthem, Cigna Merger
The $54 billion marriage between health insurance behemoths Anthem and Cigna is still off after a federal appeals court denied Anthem’s eff...
It’s Disturbingly Easy To Reroute Someone Else’s Mail
The U.S. Postal Service has made the process of changing your address when you move super easy and convenient, by just filling out a form on...
People Who Paid Thousands For “Luxury” Music Festival Stuck In The Bahamas After Event Falls Apart
For some, an outdoor music festival means portable toilets, camping, and braving the elements in the name of a good time with good tunes. Bu...
82,000 Osprey Baby Carriers Recalled After Reports Of Children Falling Through Leg Holes
Strapping on a baby carrier and toting around your child can make things a lot easier for a busy parent or caregiver. But before you hit the...
Uber Makes It Easier To Delete Accounts, Control Use Of Location Data
Until now, deleting the Uber app from your phone did nothing to cancel your account with the ride-hailing platform. To do that, you had to c...
Purdue University Buys For-Profit Kaplan University, But Is It A Good Idea?
On the surface, Purdue University and Kaplan University don’t have a lot in common: One is a public university from Indiana and the other is...
Reality Check: Airlines Won’t Stop Overbooking (And You Won’t Get Rich Being Bumped)
Despite promises from United Airlines and Delta Air Lines to boost compensation for bumped passengers and Southwest Airline’s vow to do awa...
Consumerist Friday Flickr Finds
Here are six of the best photos that readers added to the Consumerist Flickr Pool in the last week, picked for usability in a Consumerist p...
Wells Fargo Shareholders Say Bank Staff “Rounded Up” Undocumented Workers As Part Of Phony Account Scam
We’re all well aware by this point that Wells Fargo employees opened up more than 2 million bogus accounts in customers’ names in order to g...
77-Year-Old Insurance Agent Pleads Guilty To Conning Customers Out Of $8.2M
A Pennsylvania insurance agent could spend more than five years in prison after pleading guilty for his part in a scheme that swindled milli...
Coca-Cola: Dead Mouse Was Too Fresh To Be Found In A Coke Can
A South Dakota man claims he purchased — and drank from — a can of Coca-Cola that had a mouse sealed inside, making him ill and causing him...
United Airlines Reaches Confidential Settlement With Forcibly Removed Passenger
United Airlines and Dr. David Dao — the paying passenger who was forcibly removed from his seat to make room for an airline employee — have...
Toyota Recalls 228,000 Trucks Over Concerns About Loss Of Control
Toyota is recalling 228,000 late model Toyota trucks over concerns that a leak may cause drivers to lose control of their vehicles. The rec...
Here’s The Timeline For The Likely Death Of Net Neutrality
New FCC Chair Ajit Pai vowed to kill off net neutrality if he could before he ever got the job, and yesterday he made good on his word, intr...
Feds Sue Four Online Payday Lenders For Collecting On Void Debts
Last year, federal regulators released a report that found online payday lenders — despite their clean, professional websites — could be jus...
Taco Bell Will Offer Free Dinner Reservations At Its Test Kitchen
It’s no Wonka Chocolate Factory, but if you’re into trying stunt food before anyone else, Taco Bell will be inviting a limited number of pe...
Why Does The Same Size Tide Bottle Say That It Washes 20% More Loads?
Reader Kelly found herself in a common consumer dilemma: She was confused about the marketing language on some detergent labels. Why did som...
Home Depot Data Leak Exposes Gap in Consumer Privacy Protection
Recently, Consumerist received an anonymous tip pointing to an internet address that hosted digital images of bathtubs, garage doors, kitche...